Onboarding Coordinator (Columbus) Job at Atrium, Columbus, OH

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  • Atrium
  • Columbus, OH

Job Description

Overview

About Atrium: Atrium is a leading woman-owned, comprehensive talent management firm focused on providing holistic contingent workforce solutions. Recognized for our Applicant-Centric TM approach and award-winning culture, our expertise includes Staffing, Recruitment, and Workforce Solutions.

What you do matters. As a people-centric organization, we foster collaboration, high performance, and innovation where your talents are valued and your achievements are celebrated. Join us and become part of an inclusive team committed to creating a meaningful impact on the workforce.

Position Overview

We are expanding our WORKS team to support exciting new business with a network of creative, production, and marketing agencies. We are hiring a detail-oriented and service-driven Onboarding Coordinator to deliver a seamless experience for our Associates. This newly added role reports to the Onboarding Lead and will manage the full onboarding process for client-identified/payrolled employees, ensuring accuracy and compliance with federal and state regulations and maintaining a high standard of service.

This role is 100% account administration-focused, with a strong emphasis on accuracy, communication, and excellent customer service delivery.

Responsibilities


  • Facilitating onboarding activities in Atrium HRIS (Bullhorn), including:

    • Federal and state-mandated documentation (Form I-9, W-4, state tax forms)
    • Client-specific paperwork
    • Pre-employment screenings
    • Welcome phone calls (Zoom)
    • Additional onboarding tasks as needed


  • Executing follow-ups with Associates to ensure timely completion of onboarding steps using tools like Front, TextUS
  • Maintaining accurate records by validating and updating Associate information in Atrium's HRIS and timekeeping system
  • Tracking onboarding progress using Excel and/or Google Sheets to ensure visibility and accountability


Required Experience / Skills
  • At least 1 year of experience in customer service, employee onboarding, HR administration, or a related field
  • Clear, calm, and professional communication, especially when guiding others through processes
  • Empathy and patience, understanding the challenges of onboarding
  • Curiosity and attentive listening
  • Enjoy sharing knowledge and supporting others in a thoughtful, inclusive way
  • Pride in creating positive experiences and delivering excellent service
  • Ability to spot issues early and offer practical, well-considered solutions
  • Meticulous documentation and data entry
  • Positive, team-oriented mindset


Physical Requirements
  • Ability to sit for extended periods


Education Requirements
  • No Bachelor's degree required experience and skills are valued over formal education


Benefits
  • Atrium Care Package available, upon eligibility (PTO, Health benefits, Health savings account, Flexible spending accounts, Pet insurance, Paid holidays, 401k, and Commuter benefits program)


We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability, genetic information, citizenship, or any other characteristic protected by law. We will provide reasonable accommodation to participate in the application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO

Position ID: 157358

Seniority level
  • Entry level


Employment type
  • Full-time


Job function
  • Human Resources


Industries
  • Human Resources Services


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Job Tags

Full time, Part time, Flexible hours,

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